Frequently Asked Questions
Everything you need to know about shopping with Pink Desert.
When will my order ship?
We know you're excited to receive your new pieces! Most orders are processed and shipped within 1-3 business days. During high-volume sales or new collection launches, please allow up to 5 business days for processing.
What is your return policy?
We want you to love your purchase. If you aren't completely satisfied, we accept returns for store credit or exchange within 30 days of the delivery date. Items must be unworn, unwashed, and have original tags attached.
How do I know which size to choose?
Sizing can vary between different styles and brands. We provide a detailed 'Size Guide' on every product page, along with specific fit notes and model measurements to help you find your perfect fit.
Do you offer international shipping?
Yes, we ship to many countries worldwide! International shipping rates and delivery times are calculated at checkout based on your location and the weight of your package.
Can I change or cancel my order after it's placed?
Because we work quickly to get your order out the door, we are unable to make changes or cancellations once an order has been submitted. Please double-check your shipping address and cart items before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Sezzle.